Family Protection Solutions

Privacy Policy

Effective Date: April 16, 2026

Family Protection Solutions (“FPS,” “we,” “us,” or “our”), a DBA of Override Tech LLC, operates this website at familyprotectionsolutions.com (the “Site”). We are not an insurance company or carrier; we help consumers connect with licensed insurance professionals. This Privacy Policy describes how we collect, use, share, and protect your personal information when you use our Site or submit a quote request form.

1. Information We Collect

When you use our Site or submit our quote form, we collect:

  • Identifiers — first and last name, email address, phone number, physical address (city, state, ZIP code)
  • Demographic information — date of birth, gender
  • Beneficiary information — first name and relationship of the person you intend to protect
  • Health and lifestyle information — the answers you provide in our qualification quiz (e.g., general health overview, family situation, coverage history)
  • Communications preferences — your affirmative consent (or withdrawal) for calls and text messages
  • Technical information — IP address, browser type, device type, pages visited, timestamps, and referral source, collected automatically via standard web analytics

2. How We Use Your Information

  • Match you with licensed insurance professionals who can help you evaluate coverage options
  • Contact you by phone, text message, or email about your quote request
  • Respond to questions, support requests, or feedback
  • Improve the Site, our quiz, and our customer experience
  • Detect, prevent, and address fraud, spam, or abuse
  • Comply with legal obligations, enforce our Terms, or protect our rights

3. How We Share Your Information

We share your information only as necessary to deliver the service:

  • Licensed insurance professionals and agencies — to prepare a quote and discuss coverage options with you. Our partners are bound by their own privacy and compliance obligations.
  • Experior Financial Group — our Field Marketing Organization (FMO) partner, through whom carrier relationships are maintained.
  • Service providers — vendors who help us operate the Site (hosting, database, analytics, call and SMS infrastructure). They may only use your information to perform services for us.
  • Legal and safety — when required by law, court order, or to protect rights, property, or safety.

We do not sell or rent your personal information to third parties.

4. Calls, Text Messages, and TCPA Consent

By submitting our quote form and checking the call and text message consent boxes, you expressly consent to receive calls (including calls using automated telephone dialing systems and pre-recorded or artificial voice messages) and text messages from FPS and its licensed insurance partners at the phone number you provided, for the purpose of discussing insurance options. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies.

To stop text messages, reply STOP to any message. To opt out of calls, let the representative know during the call or contact us using the information below.

5. Cookies and Analytics

We use essential cookies and similar technologies to operate the Site. We may also use standard analytics tools to understand aggregate traffic and improve the experience. You can control cookies through your browser settings, though some features may not work without them.

6. Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, or port your personal information, and to opt out of certain uses. Residents of California, Colorado, Virginia, Connecticut, and other states may have additional rights under applicable state privacy laws. To exercise any of these rights, email us at the address below. We will verify your request and respond within the timeframe required by law.

7. Data Retention

We retain your information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. Consent records and call logs are retained per applicable TCPA record-keeping requirements.

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no system is perfectly secure; we cannot guarantee that unauthorized parties will never defeat those safeguards.

9. Children

The Site is not directed to children under 18, and we do not knowingly collect personal information from anyone under 18. If you believe a child has submitted information to us, contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.

11. Contact Us

Questions, requests, or complaints? Email us at privacy@familyprotectionsolutions.com. You can also review our Terms of Service.